![]() ![]() Finally, the model may have been sent to KeyShot before KeyShot had finished launching.Go to KeyShot Preferences>Advanced tab, then click on Enabled Live Linking. ![]() The next most likely because Live Linking is not activated in KeyShot.For Windows users that folder is found in C:\Users\Public\Public Documents. That means that you need to not only delete the ZBrush folder itself but also the appropriate ZBrushData folder (such as ZBrushData2020). In case youre unsure, feel free to check our downloads with www. Please note: We recommend a FULL reinstall for this. Please note that the latest version may not yet be fully recognized by your own Virus scanner.This resolves the problem for about 80% of users. Please uninstall ZBrush, delete its folder, then disable all antivirus software (including Windows Defender) prior to installing again. The most common cause of this issue is that antivirus software created issues during installation of ZBrush.Alternatively, you can visit My Licenses to see the costs of upgrading your KeyShot version. If you have KeyShot 5 (the original KeyShot for ZBrush version) and never upgraded it, then upgrading to ZBrush 2018 (a free upgrade) will allow ZBrush to communicate with KeyShot 5 again. There are several possible reasons why you may receive this warning: When sending a model to KeyShot using the ZBrush to KeyShot Bridge you may receive an error that says "Unable to Connect to External Renderer." ![]()
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